Learn about informing the public

"A group of Iraqi police officers and representatives from the Pentagon are scheduled to visit with Baltimore police next month to learn about informing the public about crime and interacting with residents."
Lesson one: give lip service to transparency, but routinely ignore media requests, or charge exorbitant fees for public documents and/ or stall responses for years.
2. Fire officers who talk to the press and
3. Grant your department the sovereign right to police itself.